{"id":"CVE-2026-111676","published":"2026-10-16T18:17:50.337","lastModified":"2026-10-16T22:17:22.273","description":"Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.","cvssScore":4.3,"cvssSeverity":"MEDIUM","cvssVector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","cwes":["CWE-639"],"vendors":[],"products":[],"references":[{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374","tags":[]},{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350","tags":[]},{"url":"https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor","tags":[]},{"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint","tags":[]}],"exploitRefs":[{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374","tags":[]},{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350","tags":[]}],"hasPoc":true,"ai":null}