{"id":"CVE-2026-103985","published":"2026-11-06T17:17:10.887","lastModified":"2026-11-06T18:17:38.903","description":"FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.","cvssScore":7.1,"cvssSeverity":"HIGH","cvssVector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N","cwes":["CWE-269","CWE-284"],"vendors":[],"products":[],"references":[{"url":"https://github.com/freescout-help-desk/freescout/commit/83030464eec3c03712ad988b81f069b372c45399","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.231","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":[]}],"exploitRefs":[{"url":"https://github.com/freescout-help-desk/freescout/commit/83030464eec3c03712ad988b81f069b372c45399","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.231","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":[]},{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":[]}],"hasPoc":true,"ai":null}